General Counseling Office Hours

Please visit the General Counseling Office to speak with a front desk staff member.

All counseling appointments must be scheduled in advance. You may also call us before your visit to inquire about in‑person counseling availability and drop‑in options.

Fall 2026 Office Hours

In-person and Virtual Assistance

  • Monday: 9:00 AM to 5:00 PM
  • Tuesday: 9:00 AM to 5:00 PM
  • Wednesday: 9:00 AM to 5:00 PM
  • Thursday 9/24: 9:00 AM - 5:00 PM- In-Person assistance available for the times of 9:00 AM to 4:30PM 
  • Fridays 9/25 & 10/02: - 9:00 AM to 1:00 PM 

Contact Us

  • General Counseling Phone Line - 408.864.5400
    • When leaving a voicemail message, please include your full name, student CWID, phone number and best day and time to reach you.
    • Due to the high volume of student calls, it will take 3 or more business days for a staff member to return your call
  • Online Help Desk
  • To schedule a counseling appointment or join drop-in, visit Meet With a Counselor

Office Location

Registration and Student Services (RSS) Building
Second Floor
View on map

Office Closures 

  • November 10th - Veterans Day 
  • November 26th & 27th - Thanksgiving Holidays
  • December 24th - January 1st, 2027: Christmas and New Year Holidays
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